Privacy Policy

At VitalOSkin Spa, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, mailing address, and appointment details when you book or contact us.
Payment Information: When purchasing services or gift cards, we may collect billing information (secured through trusted third-party payment processors).
Usage Data: IP address, browser type, pages visited, time spent on the site, and other analytics data via cookies or third-party services like Google Analytics.

2. How We Use Your Information

We use the information collected to:

Schedule and manage appointments
Respond to inquiries or service requests
Improve website functionality and user experience
Send updates, promotions, or newsletters (if you opt in)
Comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information. Your data may be shared only with:

Trusted service providers (e.g., booking platforms, email services)
Legal authorities when required by law
Payment processors for secure transactions

4. Your Choices

You can:

Opt out of promotional emails anytime using the “unsubscribe” link
Request access, correction, or deletion of your personal data by contacting us

5. Cookies and Tracking Technologies

We may use cookies and other tracking tools to improve site performance and personalize content. You can disable cookies in your browser settings, though this may affect certain features.

6. Data Security

We implement industry-standard measures to protect your information, including encryption and secure servers. However, no method of transmission over the internet is 100% secure.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. We encourage you to review their privacy policies separately.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect data from children.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised "Last Updated" date.

10. Contact Us

If you have questions or concerns about our Privacy Policy, please contact us.